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Payments, Refund and Terms & Conditions

Payment Policy

  • We accept the following payment methods:

    • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)

    • UPI & Digital Wallets (Google Pay, PayPal, Apple Pay, etc.)

    • Bank Transfers (where applicable)

  • Cash on Delivery (COD) is currently unavailable as we are a startup, but we plan to introduce this option in the future.

Refund & Cancellation Policy

Order Cancellations

  • Orders can be canceled within 24 hours of placing them, provided they have not been shipped.

  • Once an order has been shipped, it cannot be canceled.
     

Refunds & Returns

  • We accept returns for damaged, defective, or incorrect items within 7 days of delivery.

  • Refunds are processed once the returned item is received and inspected.

  • Refunds will be issued via the original payment method within 5-10 business days after approval.

  • Shipping fees (if applicable) are non-refundable.

  • We do not accept returns for used, washed, or altered products unless they arrived damaged.

Terms & Conditions

Order Processing & Delivery

  • Orders are processed within 24-48 hours of payment confirmation.

  • Delivery times are estimated and may vary due to external factors such as weather or courier delays.
     

Pricing & Promotions

  • Prices are subject to change without notice.

  • Discounts and promotions cannot be applied retroactively to previous orders.
     

User Responsibilities

  • Customers must provide accurate shipping and billing details.

  • Any failed deliveries due to incorrect addresses will be the customer’s responsibility, and additional shipping charges may apply.

  • Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages related to product usage.

 

User Responsibilities

  • Changes to Policy

  • We reserve the right to update our policies at any time without prior notice.

Contact Information

📧 Email: prabhafashionstore@gmail.com
📞 Phone: 750 370 3316

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