No Returns: We do not offer returns under any circumstances. Only exchanges are available.
 

Eligibility for Exchange: A request will be considered only if:

• You received the wrong product.

• You received the wrong size.

• The product is damaged or defective upon arrival.

• We determine that your reason for exchange is genuine and valid.
   

Conditions for Exchange:

• The product must be unused, unworn, and in its original packaging with tags intact.

• Requests must be initiated within 48 hours of delivery.

• We reserve the right to reject an exchange request if the product shows signs of wear, damage, or tampering.
   

Processing Time: All replacements and exchanges will be processed within 10-12 business days from the date of approval.
 

Non-Exchangeable Items: Certain items such as personalized products, clearance sale items, innerwear, and accessories may not be eligible for exchange or replacement.
 

Shipping & Handling:

• Customers may be required to bear the return shipping cost unless the issue is due to our error.

• In case of a replacement, we will cover the cost of reshipping the correct product
  .

Final Decision: The company holds the right to approve or deny exchange requests based on the product condition and reason provided.