​A well-defined shipping policy is crucial for any e-commerce business to set clear expectations for customers and avoid disputes. Below is a comprehensive shipping policy framework:
 

1. Shipping Methods & Delivery Times

• We offer the following shipping options:

  • Standard Shipping (7-10 business days)

  • Expedited Shipping (2-3 business days with Shipping Charges Rs.99)

  • Overnight Shipping (1 business day with Shipping Charges Rs.199)

• Orders are processed within 24-48 hours of payment confirmation.

• Estimated delivery times may vary based on the destination, carrier delays, or unforeseen circumstances.

2. International Shipping

• We ship to select international locations. Customers should check our shipping coverage before placing an order.

• International shipping times vary between 21-30 business days, depending on customs processing.

• Customs, duties, and taxes are determined by the destination country and must be paid by the recipient.
   

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• You can track your order using the provided link on our website or through the courier’s tracking portal.
   

4. Lost, Damaged, or Delayed Shipments

• If your package is lost or significantly delayed, please contact our support team at prabhafashionstore@gmail.com.

• Damaged packages must be reported within 48 hours of delivery, with photos of the damage.

• We will work with the carrier to resolve any shipping issues, but we are not responsible for delays caused by external factors such as weather or customs.
   

7. Returns & Exchanges

• For return policies, please refer to our [Return & Refund Policy] page.

• If an item is returned due to an incorrect shipping address provided by the customer, additional shipping charges may apply.
   

8. Contact Information

If you have any questions regarding our shipping policies, feel free to contact us:
📧 Email: prabhafashionstore@gmail.com
📞 Phone: 750 370 3316